Error Message: Internal Sold

This article outlines the steps to allow options used for Internal Parts & Service provided on a "Sold" Unit.

There are two error messages that may be received when working with Internal Parts & Service provided on a "Sold" Unit. The error messages, along with suggested steps to correct are outlined below.

 

Set-up Internal Sold System Rule

1. Navigate to the System Setup Tab and select System Rules

2. Locate InternalSold Rule

3. Double-click to open the Rule

4. Key Answer

    • Zero (0) = The internal type cannot be cashed out
    • One (1) = You must select Internal Sold Unit Payment Type 

5. Click OK

6. Save

 

Set-up Internal Sold Payment Type

1. Navigate to the System Setup Tab and select Payment Types

2. Click New

3. Complete the form, be sure to checkmark the boxes for "Used for Internals" and "Is Active" 

4. Click OK

5. Save

 

NOTE:  Be advised of the specifics below;

      • Internals go onto the unit and the balance sheet, once the unit is sold, it will expense itself out in the COGS Account.
      • Internal sold will immediately bypass the Balance Sheet, and be expensed in the COGS Account and can be seen on Profit & Loss.
      • Do not place any itemized charges on the unit after sale is complete.