QuickBooks Error: Needs to go to an item that will accept positive amounts

Line Serialized Inventory Add-ons needs to go to an item that will accept positive amounts.

This error may be received when completing an End of Day, including a return on an internal transaction. Internal payment has to be negative and if it is positive it will not post to QuickBooks. 

1. Navigate to the Office Operations Tab and select Set Map Codes

2. Locate Payment Type Map Codes

3. Ensure QB Item and QB Return Item are not the same, if they are the same correct the QB Return Item

IMPORTANT:  QB Item and QB Return Item cannot be the same.

4. Save

5. Refresh the End of Day and post as usual

• • List
  • Items
  • Map Codes