Service Repair Orders
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      1. EverLogic Knowledge Base
      2. Service Repair Orders

      Re-open a Repair Order

      Reopening a Repair Order is allowed, if the Repair Order has not been posted to QuickBooks.

      Reopen Allowed, if not posted to QuickBooks

      1. Access the Repair Order

      NOTE: The Closed Indicator will appear on the left-center view of the Repair Order.

      2. Click Tools

      3. Select Reopen

      NOTE: The Closed Indicator will no longer appear on the left-center view of the Repair Order.

      4. Make necessary changes

      5. Close by clicking Rubber Stamp Button

      6. Click OK

      IMPORTANT: Be sure to read the pop-up message, and make the correct selection, based on the day the Repair Order Closed Date should show.

       

      Reopen Not Allowed, when posted to QuickBooks