Global Payments Solutions / TSYS / Cayan Genius Device Setup

This procedure ONLY supports the MX-915 and MX-925 Genius Devices.

Please read through the article on Genius Credit Card Device Physical Hardware Installation  prior to starting this procedure.

Use this document to set up the Genius CED for use on your network and to set-up EverLogic to integrate with the device. Some knowledge of Windows command line usage and your network setup is recommended. You will need access to the Workstation and System Rules in EverLogic.

IMPORTANT:  There are several pieces of information and items that you need before beginning the Genius CED setup.

 

 


You will need:

  • An available static IP address on your network (check with your network or IT administrator if you do not know this detail)
  • The Netmask (called the Subnet Mask in the command line interface) of the workstation that will be using the genius device
  • The  Gateway of the workstation that will be using the genius device
  • The DNS Servers of the workstation that will be using the genius device, you will need the correct values for the following system rules, these are provided by Global Payments
  • The account key, which consists of five groups of five characters separated by dashes. NOTE:  Global Payments uses both the letter "O" and Zeros "0", be careful when entering, copy / paste is recommended.
  • CardProcName designated by Global Payments, usually the name of the dealer
  • CardProcSiteID eight characters
  • CardProcSystem MerchantWare or Genius is case sensitive, it should almost always be a Genius Device 

Static IP Address

Request a Static IP address that is INTERNAL to your network, from your network or IT administrator.

1. Open the Command Prompt, by typing CMD in the Search Field

2. Click Command Prompt

3. Type ipconfig/all

4. Press the Enter Key, the network data displays

5. Copy the addresses for Gateway, Subnet Mask and DNS Servers

6. Reboot the Device to access the OS Menu, to do this, press and hold the 1, 5 and 9 keys at the same time for two seconds 

 

7. Select Supervisor from the OS Menu

8. Key 166832 in the Password  Field 

9. Select from the tabs at the top of the screen, "Administration", "Communication", "Network", and "Ethernet", in that order

10. Click the Pencil Icon, next to the Mode Option

11. Select "Static IP", from the popup window

12. Click the Pencil Icon, next to each option and fill in the Static IP Information 

13. Click Apply

NOTE:  You should see a reconfigure screen.

14. Click Home, to return to the main screen

15. Click Run App to begin the Genius application again, this may take a minute to complete

NOTE:  The Genius idle screen will display, when completed.

16. Type 000 on the Genius idle screen

17. Key the password 9416557, on the Admin Screen

18. Press Enter, then OK (green circle)

19. Verify the Static IP is set, then click Network

20. Verify the Gateway, Netmask and DNS Servers are set, then click the Test Button

NOTE:  All tests should return PASSED. It is now time to set-up EverLogic to use the CED. If any of these fail, try the set-up again or contact Global Payments for assistance. 

               

 

EverLogic System Setup

In the beginning of this process, you were shown the system rules to edit. If you did not edit them before, do so now.

1. Navigate to the System Setup Tab and select System Rules

2. Edit the System Rules

3. Save

  • CardProcName designated by Global Payments, usually the name of the dealer
  • CardProcSiteID eight characters
  • CardProcSystem MerchantWare or Genius is case sensitive, it should almost always be a Genius Device 

 

Edit your workstation

NOTE:  The Genius CED is a network connected device, EverLogic needs to know where the device can be found on the network, this is where the Static IP comes into play. Proceed with the steps below, from the workstation connected to the Genius Device.

1. Navigate to the System Setup Tab and select Workstation

2. Click This Workstation Button

3. Access the Point of Service Tab 

4. Key the Static IP Address in the Payment Device Address Field as it is entered in the Genius device, then key :8080 at the end of it

5. Save

6. Run a test transaction

NOTE:  Create an invoice as normal, change the price of the part to $.01, then process the card.  The Genius Device should respond as well as the correct messages appearing, if not,  revisit each step, ensuring the correct information has been entered.  

 

 Related Article:  

Genius Credit Card Device Physical Hardware Installation (Global Payment Solutions, formerly known as Cayan / TSYS)