- EverLogic Knowledge Base
- System / Installation / Setup
Troubleshooting Lag Time
Check File Version
1. Access folder and key %appdata%/everlogic dms
2. Right-click on the EverLogic DMS Folder and select Properties
![](https://helpme.everlogic.com/hs-fs/hubfs/image-png-Dec-05-2023-05-29-50-4190-PM.png?width=688&height=422&name=image-png-Dec-05-2023-05-29-50-4190-PM.png)
3. Access the Details Tab
4. Confirm File Version
NOTE: This version will change with our updates, however, if the fifth number is lower than 8, EverLogic will need to be deleted and reinstalled.
![](https://helpme.everlogic.com/hs-fs/hubfs/image-png-Apr-08-2024-03-25-05-2340-PM.png?width=507&height=574&name=image-png-Apr-08-2024-03-25-05-2340-PM.png)
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