Tax Rates can be updated / changed for Parts and Service and Sales.
Parts and Service
1. Navigate go to System Setup Tab and select Location
2. Search the desired Location
3. Double-click to access the desired Location
4. Access the Sales Tax Information Tab
5. Update / Change the tax amounts
6. Save
Sales
1. Navigate to Sales Operations Tab and select New Quote
2. Access the Taxes Tab
3. Update / Change the tax amounts
4. Click Deal Tools and select Save Defaults
5. Close the Quote Form WITHOUT saving it
Related Articles:
Setup Deal Defaults By Location or Dealership