1. Navigate to the Parts & Service Tab and select Search Parts PO
2. Locate and open the Purchase Order to be reversed
3. Choose Reverse from the PO Options drop-down menu
RESULT: A new Parts Purchase Order will be generated, with the Quantity and Part Total displayed as a negative.
4. Right-click on the Part(s) not being return
5. Select Remove Item, or manually adjust the Qty of the item
IMPORTANT: Do not remove the items you wish to return.
6. Access the Parts & Service Tab and select Receive POs
RESULT: The Qty Received will show as a negative.
7. Continue to List Unposted POs and mark as Credit Only
RESULT: The Purchase Order will show as a Credit Only.
Related Articles:
Adding a New Part / New Part Inventory
Creating a Parts Purchase Order
Receiving a Purchase Order and Creating a Back Order PO