There are six preset Customer Prospecting Statuses; New, Hot, Warm, Inactive, Cold, and Lost. These Prospecting Statuses have predetermined follow-up timelines, which can be changed in System Rules.
The Plus and Minus Buttons allow you to sort through the Customer Prospecting Statuses or you can click / hold / drag to make a selection.
NOTE: You may notice a pop-up showing the predetermined follow-up timelines, as you hover over the Status Bar.
VIDEO: Watch video timeline 31:11 - 32:39.
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Changing Customer Prospecting Statuses Follow-up Timelines